During big promotions there can be problems with the Boots website as it can be in high demand, due to an overwhelming amount of people visiting their online store at once. However, it can also happen on regular days as well and we know this, thanks too many customers explain what their issues are. Many reports in the past have mentioned that the website has frozen, coming up with a blank white screen or having trouble whilst at the checkout as they’re about to pay.

Boots Reports
Think your website is down @BootsUK as check out isnât working and the basket isnât loading neitherâŚđ
Was fed up with previous pharmacy taking ages when I go to collect so thought Iâd try @BootsUK in Chineham, but theyâre so much worse! âClosed for lunchâ while 3 member of staff working, didnât have it, text 2 days later to say it was in but not there! Wonât be going back.
@BootsUK Heyy, Is your App&Website down as I can't put an order throughđł