During big promotions there can be problems with the Boots website as it can be in high demand, due to an overwhelming amount of people visiting their online store at once. However, it can also happen on regular days as well and we know this, thanks too many customers explain what their issues are. Many reports in the past have mentioned that the website has frozen, coming up with a blank white screen or having trouble whilst at the checkout as they’re about to pay.
Boots Reports
fucking hate the @BootsUK website man, like not to be a karen but my order randomly doubled up and i’ve just been charged £87 and i can’t cancel it??? so i just have to wait around and return shit and be down £45 for a few weeks
@BootsUK how do I get in touch? DM not working for me... thanks
Dear @BootsUK Please extend an apology to the assistant pharmacist working at your Union Street branch in Kingston last Thurs 8th and Fri 9th Apr. There was a mix up w my flatmates prescription & upon agreeing to issue a refund I was adament I had not been given a receipt