BT Broadband Problems

Your current BT Broadband status might depend on the type of service you signed up to in the first place, which ranges from BT Infinity to standard BT broadband. If you have problems with BT Broadband right now, then this Down Today page will offer you insight into whether you’re alone and also gives users the ability to share issues with the community.

The current BT broadband outages will range across the UK map, but it’s already clear the biggest problems and complaints come from high population areas. When BT Infinity or standard broadband go down, then thousands of consumers will report their issues in bigger numbers from the likes of London, Manchester, Bristol, and other cities.

Complaints may also come in surrounding emails, when customers are having issues with their Internet this will affect many other aspects of service including emails. Even TV service can be lost if they rely on the Internet such as Sky, share with Down Today your problems remembering to leave the location you reside in.

BT Broadband Status insight for Wednesday 3rd of June 2020

If BT Broadband is down today, then reports will be found below.

BT Broadband Problems? Share your issues with Down Today readers:

  • Janet

    No BT coverage on my mobile phone at all today, I am Bristol and thought it could be something to do with a new update needing installing, but there are no new updates.

  • Tony

    OK so this is some random weirdness, today my webmail page has gone. All I can see are links to BT ad page, what’s going on?

  • Penelope

    My YouView is not connecting to the Internet, I know for a fact its not my router but still its not connecting to it and I am using ethernet. Not even getting any error message so no idea what the problem is.

  • Charles

    The green light on my BT router is down and I do not have any dialling tone at all. To make things worse I am also having BT Mobile internet problems as well.

  • Newuser

    Technical issue in actually signing up for broadband online. Been unable to complete new account since 10am…not sure this is a good omen for a potential new customer

  • rasadave

    Very slow BT connection in the south east London. This has been like this for the past two days

  • Paul Messenger

    Very slow broadband and connection keeps dropping out. On chat line for
    ages – waste of time. Kept losing connection and in the end they said I
    need an engineer visit for which I have to wait 5 days and could cost
    £130. Can’t get to speak to a real person. It must be a BT problem as it
    was working perfectly and suddenly happened. Nothing inside the house
    has changed to affect it. They never admit it’s their fault.

  • henleyb

    Rochdale here, same issue – up and down like a yo-yo :/

  • Paul Russell

    BT Infinity broadband up and down like a yoyo in Brighton lately – have to keep rebooting the modem/router to get it working again. Switched from Virgin to BT a few years ago because of this sort of unreliability nonsense – thinking of switching back again now !

  • trea

    Manchester m14 bad bad broadband …it is a disgrace that people even pay for this

  • Bartlett

    We have been having trouble with the standard BT broadband since Monday, can’t do anything at all!

  • Reshma

    BT Infinity Broadband has been out for over a week in IG5 area and just been advised that it will be out for another week. Really disappointed with lack of communication and pretty useless customer service. Reported 31st August 2017. Constantly misinformed about expected date/time of issue resolution.

  • Susan

    BT Infinity Broadband slow and keeps dropping out in TN39 area. Been doing it for a few days now. They need to get their act together pdq!

  • Chris Gillam

    In Liverpool,Broadband been on/off 2 days….wifi signal dropping….sons doing his nut as he cant stay connected on xbox live

  • DavidO

    bt broadband down here in Lancaster from 9am this morning until nearly 9pm tonight. Tried re-setting everything to no avail, but it reappeared just now.

  • Cliff Sule

    BT Internet in Newport, Saffron Walden has been down for a week. This is terrible!!!

  • Ian Carr

    issues in Gateshead since last night, had issues since 6pm and when it is on it is terrible speeds, bit of a coincidence that UK suffers major cyber attack and BT staff tried to blame everything from my router to the devices on network

  • Daen Princess Thornton

    BT Infinity been up and down all morning and they are trying to blame the router! Told me to reset it…helpful NOT!

  • Les McLean

    Went down completely 3 weeks ago took 4 days to sort but within days of getting back up it started to run very slowly and despite 4 calls to BT this past week it is no better. Speed is 0.94MBps and takes up to 24 hours to download a longish film.

  • Dave G

    Gone down AGAIN earley this morning… Broadband & Phone…CM12 9UN area. 2nd time in a month…sort it out BT for God sake !!!

  • Maya Wara

    Is anyone’s BT Internet down since 1 week. My Internet is too slow… takes ages to load.

  • 5

    Type 150 from your LL and see about getting the issue resolved.

  • 5

    No p2p is not blocked you may want to check the BB settings on the PS3

  • Robyn McIntosh

    Down since at least 4pm. Maguiresbridge, N.Ireland

  • Keith

    My BT Internet is so poor, I left Sky for Virgin then Virgin to Sky and now wished I stayed with Sky to be frank. Never online with BT, especially when playing online games via my PS4.

  • Peter

    Does BT prevent P2P? The reason I ask is because I can play games with anyone online around the world, but I cannot play online with people on my friends list on my PS3

  • Stella

    Seem to be getting latency and drop-out issues, playing games online is hair-pulling stuff. Is it possible
    that the issues here is from BT’s remote server with IP address, it just keeps dropping when it gets to that server, I never did think it was a battle net issue.

  • Mark

    Kind f super crazy to have BT Infinity only to have purchased an EE4G wifi box to carry around so i have internet anywhere i go. The problem is i seem to use this at home more that i use BT Broadband seeing as most of the time its either too slow or off. The scary thing is how bad will EE get once BT buy them out in 2016?

  • Tiff

    BT Infinity Broadband at home on Anyconnect VPN, network keeps dropping so working from home is not an option even though its the only option.

  • Potts

    I should have never signed up to what was supposed to be the fastest broadband aka superfast. All I ever do is phone up BT, which seems to be Indian Telecom, with all information from them speaking in computer terms i clearly do nt understand. Just send an engineer and job done. Tallking to me over the ohone telling me to do this do that is basically an enginners job unless BT want to pay me to do tasks over the phone. Why should I.

  • Julia

    Nothing but Internet problems with BT, I have reported the issue 3 times now and when I phone customer service I get someone from India. He said there was nothing wrong BT’s end so it must be a problem my end. I said OK then please send out and engineer to sort the issue out, still waiting.

  • Judith

    I am having email issues where I cannto send or recieve, but after checking further it was because my broadband was down.

BT Broadband Reports

No result could be fetched.