Optimum Problems

Optimum is a service where you can sign in so that you can see what’s on TV, check your emails and voicemail as well as having the ability to pay your bill for services such as cable TV, Home Phone and Internet. But when its services goes down it will leave you a little frustrated, worst case scenario is when there is an outage due to server difficulties.

What is your Optimum server status today? If you are having troubles with your online webmail, not able to play the NFL RedZone Optimum channel, not able to login, app will not download or is crashing when opening then we want to hear from you.

Maybe you just want to find the customer service phone number and if that is the case you can ask here, maybe you would like to ask when the next Optimum maintenance service is. Whatever the crisis, problem or question, here is where you can do it.

Optimum Status insight for Tuesday 4th of August 2020

If Optimum is down today, then reports will be found below.

Optimum Problems? Share your issues with Down Today readers:

  • Sharon

    No internet in Brooklyn, they are quick enough to disconnect us from a phone call, disconnect us from the internet, how would they like it if i disconnected them from my payment this month. I can bet my bottom dollar they would be quick enough to be available for me then.

  • Jason

    Both TV and Internet are down in 11228, tried calling them 3 times and still getting the same old them telling me they have a high call volume then they disconnect me.

  • Michelle

    I have tried calling Optimum but to no avail, let me know if anyone reaches them please. No Internet 11230

  • Lynda

    I have what they call limited connection to Optimum internet, when watching Netflix the movies keep freezing and when they are playing it is flickering a lot.

  • Cairne

    No internet at all in Old Bridge New Jersey, please fis the issue as this is highly frustrating.

  • Loraine

    I am in holbrook and have no internet service, this is not funny anymore optimum.

  • Canny

    I have Optimum and the internet is very poor when playing a game on my PS4. Just seems to be very slow indeed leaving the game to lag a lot.

Optimum Reports

@OptimumHelp can you advise on the outage in #bedstuy? The customer service phone number isn't picking up and chat support is not working either.

@OptimumHelp our internet is not working. Tried to call, no one; tried another of your number, no one; online chat, no one. What should I do? Switch to Verizon?

@OptimumHelp the website says my WiFi service is working but it’s not ...

#optimum not working in Ulster county 🤬 I have no internet nor cable @optimum @OptimumHelp DO SOMETHING! pic.twitter.com/V38ZKKfh9M

@OptimumHelp Hi Team.. any issue with optimum network, it's not working in sayreville , NJ, 08872.. can somebody look into this .??????

@OptimumHelp my power is on but my cable and Internet are not working.

@OptimumHelp @optimum service outages across Dutchess county NY and Orange County NY , please look into this many people tried and can’t report the outage to you... your phones are down and via chat is not working, nor the website

@OptimumHelp I am trying to reach your phone number it’s not working the tree fell down outside home and internet line get disconnected

Optimum out in Nanuet. Tried to report it to the company but the app isn’t working. Tried the chat but that’s not working either! @optimum @OptimumHelp

@OptimumHelp at 9 PM cable went out. I was told it would be back by midnight. It is now 7 AM? I can’t work without WIFI. Not one crew working writhing 5 miles of my house. Not happy!!!!

@OptimumHelp My services are not working still

@OptimumHelp @OptimumHelp I’ve been without DVR for over a week I’ve had three technicians come to my home and is still not working! I’m still waiting for a phone call from a week ago and nothing!! you guys suck & are the worst!! I can’t believe I canceled my cable company for this crap!!!