RBS Problems

Royal Bank of Scotland or simply known as RBS online banking can have problems, with the major ones being a total outage or Bankline login issues. In rare cases but it does happen the website and mobile apps do not load or crash upon opening. When things like these happen where do you go to complain, ask questions or just vent frustrations?

The answer to the above question is ‘HERE’, this is where you can report any issue you might be having with your RBS service, such as servers going down, issues with FacFlow, not being able to login to your account or maybe you just wish to ask a simple question about RBS servies such as opening times etc.

If you have a current, savings, business account or you have investments with RBS and having troubles please do report your service status right here with Down Today.

RBS Status insight for Saturday 2nd of July 2022

If RBS is down today, then reports will be found below.

RBS Problems? Share your issues with Down Today readers:

RBS Reports

@RBS_Help submitted an official complaint on Tuesday. Told complaints team would respond within 48 hours. Nothing. However thank you for affirming my decision to change banks. I see @HSBC_UK are offering new customers £170 to switch.

Anyone else experiencing @AmazonUK automated payment failures with your new @MastercardUK from @RBS_Help Subscribe & Save Payments regularly failing. It’s like the anti-fraud technology is getting in the way. Driving me nuts!

@ucas_online @saastweet @glasgowunisrc please be aware that @RBS_Help staff are not aware of the full terms and conditions so do not be fobbed off by any charges made. 2/2

Hey @ucas_online @saastweet @glasgowunisrc please be aware that @RBS_Help don't adhere to their terms and conditions regarding student accounts and charge interest on your overdraft and charges for returned items regardless of your student status. 1/2

@RBS_Help fail to see how complex it is and why it should take so long. One person on the issue for a couple of hours should sort it. 4/the end, although what difference it will make I doubt.

@RBS_Help Up to 48 weeks to resolve. Further conversations say I must have missheard as it would be 4-8 weeks. I then receive an email saying up may take upwards of 5 weeks + to sort out. Not sure how this clairvoyance came from. Maybe they were just irritated by public tweets 2/

@RBS_Help I go into a branch mid May to try and resolve an error on my account. Told it would be corrected however this was not done. So in June I have to go through the process of phoning the call centre to resolve it. Quickest was after 30 mins on hold. Then told it may take 1/

@RBS_Help hi there, I've been using the rbs digital banking App and today it wants me to re-enter my identifying info. Is this fairly normal or should I be concerned? Thank you pic.twitter.com/TQ7JQPt7Jx

@RBS_Help everytime I leave a page to approve payment in the app it fails and I have to find an alternative device to order then approve via the app on my phone. My friend ordered my items, paid and approve via their Santander app on 2 occasions now. Needs sorted

@RBS_Help I have just sent you 2 DM's explaining