Now TV Problems

Seeing the Now TV app having connection problems, or the service down today on your Smart TV, tablet or phone isn’t fun, especially when you get problems during a vital movie moment, sport or TV series. Common problems including freezing of the TV stream, or it could be a complete outage across the UK and even more confusing when working on one device but not another.

Now TV Status insight for Tuesday 4th of August 2020

If Now TV is down today, then reports will be found below.

Now TV Problems? Share your issues with Down Today readers:

  • Bonni

    Menu keeps on scrolling by itself and im not even in control of the remote…

  • Warren

    Just been logged out of my account whilst catching up on some programmes, nightmare!

  • Andyg9311

    Been 3 days now I havnt been able to log in to now tv . Just says oops something went wrong. I couldn’t be logged in right now.. I’ve turn it off and on .it see if any updates restarted it few time still same . Havnt been able to watch anything. Please fix it

  • Dan

    Problems signing into the Now TV website and app, is it down?

  • Sarah Finch

    For the last couple of days I keep getting the message that sign in is not available and to try again later. Seems impossible to get in touch with now tv too!

  • Stephanie Hockly

    The only problem I have is watching live entertainment channels, in particular the Gold channel. It jumps and then freezes and makes a buzzing noise during the few seconds. There are also static lines across the screen during the freezing. This does not happen on any other live streaming channel, just Gold. We thought maybe it was the tv but seeing as it’s just this one channel, we have isolated the problem to the internet which is also Now TV or the Roku stick. Any ideas how to fix?

  • Donna Hughes

    Just started watching Recently added movie on now Tv and 15 minutes into it the playback changes completely to that of a very poor quality copy….the same thing happened last week with a different film ?

  • Sam

    My Facebook app has gone and its not showing up anymore. My Photos on my Facebook were being used as a screensaver on my NOW TV. What??????

  • Stephanie Rushton

    Now tv is rubbish tonight the 10th October

  • Jade

    Should I change to full BT TV? Now TV is very good indeed when its working, lately it has not been working when trying to choose a movie.

  • anyoldirony

    It is immensely irritating to take out a day pass in order to watch a sporting event on Sky Sports on my PC (Win 10). Doesn’t work in Edge or Chrome, needs silverlight installed, eventually works on Firefox but you can’t just: go to an event on Sky Sports, click get a day pass, and watch just like that. At least, I can’t. Each time I try it, I have to go through several screens to get then activate a pass and then to get the blasted thing to load and stream can take several frustrated click cycles. for these reasons I now rarely try it at all, and will wait until it works properly, conveniently, and universally – it that ever happens. New users, be warned.

  • Bobby

    Having trouble accessing on ps4! Just a moment ago I was watching Rocky 4 lol it finished! Now it’s not working! It’s getting to this point that nothing in this world is ever going to be reliable!

  • Carl

    Error code is something to do with sign up, but if you are already signed up, which I guess you are Jessica I have no clue as to why you are getting this code number.

  • Jessica

    I have been trying to watch stuff via my Sky Now TV box and nothing will play. I am getting error code 1014, what does this mean?

  • Kelly

    Won’t let me go into any shows,lists them but jumps straight back to homescreen when try to play anything. Streaming or box sets!! No problem with wifi and was working fine last night.

  • Richard Pye

    My nowtv box is saying sorry the region you’re trying to watch in is not supported. Now tv is only available within the uk. Error 1301. Content geo blocked. I am in England . I live in Essex 5 minutes from London!!!!!!!!!!

  • Pablo

    Have had five days of it crashing. Cannot get anything on SS this afternoon. Essex v Yorkshire won’t stream. It is a hopeless service . I wish I hadn’t signed up for a year. I am going to be paying £300 for a very poor product.

  • Matt

    Was watching footie and it just went back to channel select screen now can’t log on at all

  • Mia

    I cannot get anything to play, no matter what I choose. Even when I did get a show to play it was painstakingly slow.

  • Jarrad

    When opening it just shows a blank screen, so for me Sky Now TV is down and out. Any reason why?

  • gia fabiani

    It has just started to work again so hopefully get to watch more entourage

  • gia fabiani

    Mine has just gone off when trying to log in failed on website when trying to find out what the problem is only that there is maintenance being carried out, you should get a notification telling you before if this is the case as you are paying a subscription fee.

  • Kopa

    Down Yesterday and today

  • susan henderson

    well now tv is down again just keep getting same message that somethings gone wrong please try later when try later still get the same message what am i paying for

  • mike from hampshire

    Now tv is currently down!! 🙁 wanted to watch the god father part 2.

  • Kay!

    Is now tv down??? Haven’t manage to get a programme to play since 8!

  • John

    Here we go again, you’d have thought we would have learnt by now to avoid this rip off service ! Just paid to watch today’s West Ham vs C Palace , funnily enough the payment went through without a hitch ! But nothing happening and missing the match we’ve paid for!
    SHAME ON YOU lot responsible for this total shambles ! Disgusting , if you cared at all you’d have sorted these issues out a long time ago.

  • Doug

    Trying to watch on my PS3 but it keep stopping and starting – 4 times in an hour. It’s pretty annoying and really interrupts the viewing experience

  • Fluf

    Can’t seem to get any now tv working in Apple tv and sky news also not working on same?

  • Aden

    Is now TV down again today , as keep getting message. Sorry something went wrong , we’re working on it. Becoming a pain in the arse especially over Christmas.

  • Sarah

    Keep getting buy pass. Went to buy pass and it did not ask for the pin but let us watch tv for a while. Now saying buy pass again

  • billyT

    What’s going on with Sky today, I’m I the only one it’s down for in Maidstone, Kent?

  • Brian

    It looks like Now tv is not working again …says cannot access this service.

  • Sue

    My Now TV live stream isn’t working, I can get it to work on ipad.

  • Simon

    I keep getting the message Max Number on my account and I must stop playback.

Now TV Reports

9 emails to @NOWTV customer service over the last few days, with detailed examples of the lack of broadband stability. Still no acknowledgement of the problem let alone a resolution. Any danger of a reply?

@NOWTV @nowtvhelp team, what’s the score with the web site, trying to figure out how to cancel my subscription and can’t work it out, and chat is not working, can somebody please contact me

@nowtvhelp @NOWTV are you EVER going to respond to me about the @GameOfThrones subtitles not working amongst others and thinking that the #deafcommunity are ok to take money from and not supply them with basic rights?!!

@NOWTV I can sing on my LG tv but which I choose a programme of what an error message comes up ‘ problem with now player ‘ is there an issue you are resolving ?

@NOWTV @rickygervais The problem with American TV shows is that they tend to milk the series dry. They should’ve ended the series when Michael left or tried to keep him in.

@LucyTrueloveArt @nowtvhelp @NOWTV @GameOfThrones @netflix @PrimeVideo @AppleTV I am having the same problem. Why do you ignore people @nowtvhelp disgusting service

@ShaolinMunkeh @NOWTV I think you are correct, it’s the expectation of something like the original series is the problem Maybe if it had been called something else , people including myself , might of had different expectations and perhaps a more open mind Bad decision on someone’s part

@nowtv #911 why does 911 on #SkyWitmess have music between what would be the adverts on #catchup tv no other program on catchup have this annoying problem

@eatheringtonp So @NOWTV are offering me £18 in total despite having not fixed the problem I've first complained about on 14th August. In this time I've paid >£70 in broadband. They're not even reimbursing that. I am speechless at how bad they are.

@NOWTV Cool, why is my Sky Sport Mobile pass not working on my iPhone?

@NOWTV my sky sports pass is not working. It’s the last game of the season. Help!

@NOWTV your a shambles! People buying passes for skysports and its not working.sort it out please