TUI Problems

For those of you who are looking to book a break away, or have already, and you’re finding that there’s current problems with the TUI website then you’re in the right place, as by leaving your server status it’ll notify our writers and members of the Down Today community. Many customers of theirs have had issues in the past with their login not working, the website freezing, trouble making payments or a blank white page appearing, which clearly indicates that there’s something wrong.

TUI Status insight for Friday 1st of July 2022

If TUI is down today, then reports will be found below.

TUI Problems? Share your issues with Down Today readers:

TUI Reports

@kevan_toker @TUIUK Absolutely stinks!!!!!! Should be shut down if they can't provide the service they've been paid for #####

After being let down by another airline for not having enough staff and cancelling flights to Hurghada we managed to book a last minute deal to Sharm El Sheik by @TUIUK and got to watch the most amazing sunset from the sky ✈️🌅😍

@TUIUK Hello @TUIUK I’m confused,as you can see earlier in this thread you have quoted a timescale of 28 days twice!! We’re just honest working people who deserve a honest service , that’s not to much to expect ? Can you expedite my claim ASAP? Don’t want to go to the ombudsman or ABTA

@KeyoteeDon @Flight_Refunds @TUIUK @MoneySavingExp If you have already submitted a form, sit tight. They are checking all claims manually, as they've had IT issues with manifests. Ours took 28 days before we got an answer, then paid out a week later. Every time you fill in another form, it pushes your claim back down the list

@TUIUK Tui is really gone down in my eyes. Still waiting on a small compensation for missing luggage from 7th may. Rep meant to have done bank transfer but nothing 🤬 second let down in last year.

@TUIUK Your app is not working. Trying to book an excursion but keep saying technical problem. Also I cannot message our reps.

@TUIUK is online checkin down? Trying to check in for flight Saturday but get an error message. Tried to phone, 6 minutes and several menu options and was then told you are closed

Do not fly with #albastar or book your flight or holiday with @TUIUK . Both utterly shocking customer care and will Not provide a refund for a cancelled flight. £700 down, no holiday, a heart broken 4 year old and none of you give a s***

@TUIUK I have tried to select seats for 3 days now for a future flight but I keep getting the same ‘technical difficulties’ message. Am I doing something wrong or is your website not working???

@TUIUK currently on holiday in Cuba but been told we have to pay for trips by card why can't I pay by local currency. Even shops in the town's and resort are automatically doing it you could get change in 3 different currencies why. Feels like we're are been forced down this road

@dcamerony @Flight_Refunds @TUIUK Was told coaches would be out waiting by time we got our bags but when we got there we were told the coaches had let them down.find that hard to believe cos not 1 of them Turner up!? They were upto no good from the get go,the unprofessional manner from the minute we boarded