giffgaff Problems

With giffgaff being a internet and mobile phone service, which operates on the O2 network, sometimes there can been complications with customers having problems with receiving calls and texts, no signal and no internet connection when using either 3G or 4G when out and about. So therefore, if you’ve got current situation that you aren’t sure about, then you are definitely in the right place.

giffgaff Status insight for Saturday 24th of July 2021

If giffgaff is down today, then reports will be found below.

giffgaff Problems? Share your issues with Down Today readers:

giffgaff Reports

@giffgaff hi, your app is having issues with the help section not working in a way that you can see what you type abs also international calls are not working?

@giffgaff I have been to edinburgh Glasgow London Manchester and Leicester and never had 5g signal. U sent me a 5g sim. I have golden Goodybag. 5g enabled on my phone. Anything else I need to do to get 5g

@giffgaff is there a problem at mo!! My goody bag purchase has failed, can’t log on and password reset not working??????

@giffgaff No benefit be ready for no signal and no internet 🤣😆

@giffgaff I was given a giffgaff refurbished phone for my birthday last Saturday. It is not working properly and I can’t get a refund because it was bought more than 30 days ago. I can’t get in touch with anyone. Please help me

@giffgaff Tbh GG are not really in a position to solve it, @O2 are, since you ride off them. More than 2 yrs ago I reported That there was absolutely no GG data to be got in Peckham or Nunhead in S. London, even with a full phone signal. Haven't been able to open a Web page for years.

Trying to do a sim swap and it’s not working! The helpful agents @giffgaff have been rather unhelpful! How do I speak to a real person rather than the messaging service which has failed to resolve the issue @giffgaff ?

@giffgaff Thank you but still not working:((

@giffgaff Thank you for reply.. still not working :( .. I just received this message from you,, please can you help me to fix this problem ,, thanks

@giffgaff Been with you about 10 years and never has the signal been this bad. What's going on?

@giffgaff Hello, I am in Paris now and I bought a goodybag £15 but the data is not working do not know why! I tried all solution and APN but I could not find all information on my iPhone