Matalan Problems

Matalan is very well known throughout the UK for selling good quality clothing, footwear and also accessories at brilliant prices. With well over 200 shops spread across the country, you can imagine how busy they can get, let alone the customers who want to to browse and do internet shopping, although during sales they can gain too much traffic, meaning sometimes there’s an outage and the website becomes down. Alongside that, other problems can also occur with customers having login issues and trouble when trying to purchase items at the checkout.

Matalan Status insight for Wednesday 27th of January 2021

If Matalan is down today, then reports will be found below.

Matalan Problems? Share your issues with Down Today readers:

Matalan Reports

@Matalan please can you help?! Realised after I placed an order my email address isn’t down right! 🙈

@Matalan I have received my message for click and collect. Can you tell me when kingswood Matalan will be open to do so? Shutters were down and message doesn’t say? Thank you

@Matalan order not arrived, phone down, automated reply to emails, no reply on Facebook?!?!??

@Matalan hi, my wife has an order to collect from your Colchester store but we have so far been unable to. We've tried calling but the lines appear to be down and have tried visiting a few times but the shutters are down. Any help would be greatly appreciated.

@Matalan your website won’t accept my address eventho it’s been chosen from the drop down...help!

@Matalan Hi, I’ve just received my mirror with a lovely big scratch down it! I’d like a replacement, but don’t feel I should have to pay for postage again if I re-order. I can’t return to a Click and Collect store as my local store isn’t open. Any idea please? pic.twitter.com/IrhtfnbsLz

@Matalan Hi I am unable to DM you as it is not working. Order number 40478392

@Matalan DM not working but Order Number: #41085417 please advice when I might receive 2 missing cushions

@Matalan We have sent you email about problems with an order you have not replied . You have also shut down your phone lines . Please reply

@Matalan you’ve taken your phone lines down, my cs email is being rejected where is your customer services. Difficult times for all, but I would like to be acknowledged & lodge my problem with CS