Matalan Problems

Matalan is very well known throughout the UK for selling good quality clothing, footwear and also accessories at brilliant prices. With well over 200 shops spread across the country, you can imagine how busy they can get, let alone the customers who want to to browse and do internet shopping, although during sales they can gain too much traffic, meaning sometimes there’s an outage and the website becomes down. Alongside that, other problems can also occur with customers having login issues and trouble when trying to purchase items at the checkout.

Matalan Status insight for Tuesday 7th of December 2021

If Matalan is down today, then reports will be found below.

Matalan Problems? Share your issues with Down Today readers:

Matalan Reports

@Matalan disgusted by the changing rooms at your christchurch store today. That’s weeks worth of dust collected. How hard is it to sweep once a day? Dread to think how often communal surfaces like changing room handles are wiped down #covidsafe?

It’s So Good To Be Out In The Community Again 🧡 This Time @Matalan Romford, Who Are Huge Supporters Of @SFHUK 🧡 Pop Down & Say Hi If You’re In Romford! #lovesfh #hospice #fundraising

@Matalan Hi, can you help me track down an order please? Ordered on 25/11, due instore to collect 30/11 to 2/12, but have heard nothing and it’s now the 6th?

I see @Matalan are blaming adverse weather on home delivery extended from 2-4 days to TEN days. Clearly their delivery lorries must all be electric, and their power lines are still down. Any excuse, shocking service!

Honesty… what a joke. First you shut your website down and conveniently get it up and running when the 20% discount runs out. Then you try and say it’s an innocent error.. send a private message with a discount code in place of it. For that not to be valid…jokers!! @matalan

@Matalan now that little one is tucked up in bed I have time to do last minute online shopping - the 20% discount code for November is not working? Please follow me so I can DM you.

@Matalan You haven’t helped?? You have said you are not honouring it even though everyone has experienced the same problem due to your website and app not working! Disgusting customer service.

@Matalan Tried to order last night from 7 till 11 and qebsite was down :(

@Matalan How about stop ignoring everyone and answer why your site was down last night and if your gonna extend the offer

@Matalan REALLY TRIED IT! I tried to buy one thing during BF and the website was not working and now I go on there it’s working perfectly.

@Matalan Are you going to extend your 20% Black Friday offer because your website was down for hours last night! Had to give up in the end! ☹️