Matalan Down Today?

Matalan is very well known throughout the UK for selling good quality clothing, footwear and also accessories at brilliant prices. With well over 200 shops spread across the country, you can imagine how busy they can get, let alone the customers who want to to browse and do internet shopping, although during sales they can gain too much traffic, meaning sometimes there’s an outage and the website becomes down. Alongside that, other problems can also occur with customers having login issues and trouble when trying to purchase items at the checkout.

Matalan Status insight for Sunday 26th of May

If Matalan is down today, then reports will be found below.

Report Matalan Problems? Share your issues with Down Today's community.

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2 years ago

I can not view mens Matalan basic jogging bottoms, is the site having problems???

Kellie Marie Smith
2 years ago

I cannot check out. Saying oops something went wrong everytime i press the delivery option. Help??

2 years ago

Can’t get onto site on my phone (using mobile data and wifi) tried using laptop and it loads certain pages but then others it will either only partially load or come up with an error message

3 years ago

I’ve placed my order but for the past 45 minutes all that I have on my screen is processing. I take it from that that Matalan are having online payment processing problems.

Julie Kitchener
3 years ago

I have a shopping bag waiting to checkout but I cannot get past the basket stage, when I click on it wont open.I have lost out before on sale items because of the same problem!!! grrr! I just noticed, I reported this problem 10mnths ago too!

3 years ago

The app is not letting me move on to checkout. When I try and order via website it processes the order right to PayPal then directs me back to the app

3 years ago

Tried to put my address through both using the automatic selection and manual and it keeps telling me that the first line is invalid. First time purchasing online.

3 years ago

Tried purchasing four items and when you go to the shopping basket and click, does nothing, come on matalan you have customers waiting, sort the problem.

Brian Haughey
3 years ago

Anyone found any solution to this yet? I have a voucher to use by a certain date and I’m constantly getting the oops notification when I try and checkout.

3 years ago

Can’t checkout, just says oops there’s a problem. Tried multiple times on the website and the app.

Tim Cresswell
4 years ago

When I input my post code it says invalid postcode, very strange because I can select my correct address from the drop down menu. I can’t place an order???

Julie Kitchener
4 years ago

I tried to checkout but wont do it?

4 years ago

It’s been down for a few hours, i thought it was my laptop at first however i tried on my mobile and couldn’t load Matalan’s website on that either.

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