T-Mobile Problems

T-Mobile is based in Bonn, Germany and operates in 12 European countries including United Kingdom, USA and Germany and provides millions of its customers with mobile phone and Internet services. But customers who use SMS, mobile Internet and voicemail services can experience problems with the T-Mobile Network.

Most common problems can include no T-Mobile signal, mobile phone software issues as well as trying to access the Internet through data. Both individual and business users feel the strain when their service falters, a total service outage would be a major crisis and if this should happen it can put millions out of action.

If you are having problems with your T-Mobile network please leave your status details below with your issue, location and what device you are using. This will help others grown and understanding of where and what the main problems are.

T-Mobile Status insight for Wednesday 5th of August 2020

If T-Mobile is down today, then reports will be found below.

T-Mobile Problems? Share your issues with Down Today readers:

  • Benny

    I have 5 full bars of signal and yet cannot even make a phone call, funny but true. I am able to browse the internet and send text messages but nothing else.

  • RJ

    The T-Mobile website is up but the bit where your bill is paid isn’t. I am also having issues with it showing me my usage.

  • Kaye lapsley

    Hi my internet has been bad all week and the connection would come and go im in the north east and wondering if anyone can shed any light on this situation.

  • Saddique

    T mobile in eltham is down no internet at all

  • jeanne karam

    what is going on? I cannot get any service, my calls are being dropped?

  • Zherryll

    I have no service in San Diego. I have a Samsung Galaxy Edge7

  • Terry Barnes

    I can’t access my account details

  • Dawn Gonzales

    No service in Fresno California!

  • Macky

    Exactly! I’ve been messaging others to get their problems, so can figure out what is going on with it all, but no responses yet… I’m same as u, no phone line, can’t text etc… Strangely says No network registered! When you try call out, do you get no network registered???
    I have mobile internet working tho, how weird…!? Do you have mobile internet with t mobile? Is yours working?

  • Macky

    Hi, I have been a customer of t mobile for about 10/15 years, it was fine until changed to ee… I was told I have to change from t mobile to ee, I said I don’t have to do anything, I could cancel! At that point he agreed I could be t mobile still! But I no longer get my loyalty discount nor free phone every 12months as used to! Is this not t mobile breaking my original contract? I noticed many people with problems are t mobile – do you think this is possibly a ploy to try force us to be EE maybe…!? As it’s noticeably alot of t mobile customers having problems… Don’t be forced to change to ee! What’s your thoughts on this please? How long did it take to fix your problems, are you t mobile still…?

  • Steve

    I have nothing in Houston, no data or 3g/4g service.

  • Cynthia

    I have no service at all in New York City, I have no wifi connection on my iPhone 7.

  • Jen

    Data is down with T-Mobile, i tried to get onto the net and nothing.

  • Lol

    Terribly slow data right now in Stratford CT.

  • Marie

    I have full 4G on my phone yet I cannot text or call anyone. Hows this even possible?

  • Elaine

    I am in Arizona and have no service at all.

  • Jennifer Olds

    If people don’t know about problems lately with T-Mobile well there is too many to even name!!! I’ve been a customer between me and my fiance and I we have have 20 years devoted to this company that have the shittiest crappiest customer service I’ve seen by far so they don’t care about their customers not one bit!!!

  • Danielle Dana Henderson

    No service zephyrhills florida

  • Jess

    No service in Niagara Falls NY 14304 Cannot make or receive calls! Wth is going on?!

  • Selim

    My network doesnt work since morning please help!!

  • Lesley

    My network. Has been down all morning what’s happening ? This is not good !!!!

  • Iñaki U

    My network doesn´t work since 1 hour ago

  • Lee

    What’s going on with T-Mobile right now, network has been down with some kind of major outage.

  • Kate

    Why does my phone say no service? It has been like this for like 30 minutes now.

  • Kerry

    There is a Tmobile outage right now, no service at all. What is going on?

  • Andre

    I have no T-Mobile service at all in Philly area, i have the iPhone 7 and cannot text or call anyone.

  • Spearchucker

    I can currently get no service from tmobile in the Crystal Palace/Sydenham area 21:00 hours 28/9

  • Cindy

    No phone calls or internet for me, i rekon they have to have these problems to see if engineers and tech support can handle the issue. Basically a training day.

  • Alex

    Looks like T-Mobile are aware of service issues, they say on Twitter they are having problems will LTE outages. Engineers are trying to sort the problem out now.

  • Laura

    I can make loads of calls like normal but cannot get onto the internet.

  • Manda

    I am in Maryland and do not have any service, why is T-Mobile down today.

  • Richard

    I do not have any data service on my samsung galaxy s7!!

  • Janet Merten

    Cannot make calls or text. Says I am offline and need WiFi to connect. I am in Southeastern California

  • Roland

    Connection problems in Melton Mowbray and Nottingham areas. Massive laaags! Texts arrive after many hours, problem to call anyone, text anyone and to receive calls from anyone. For last 2-3 days … so far.

  • Anthony Fisher

    I have no signal in Melton Mowbray been like it all morning

  • rather annoyed

    Exactly the same as me ! and it’s not just the phone it’s also mobile broadband!! came back about 17:00

  • Anna Mary

    8 March, Nottingham, Uk – i have unlimited internet for 6 months, internet was working fine untl 12 pm and then it switched off complitely, came back on 4 hours later, switched on again, then 2 mins later it went off again! Please do something because it’s really annoying not being able to check your things when you need to. I even thought the 6 months were over but as i’m writing this now, there is internet so that’s not the case.

  • Kieran Walker

    I’m the same mate been on to ee and there useless

  • Jessica Higgott

    Purchased the any 7 days of Internet option for my iPad, the site says “scroll down to select your 7 days”. Would be nice if I could actually select them as there’s no page content when I do so… £10 down the drain, thanks a lot T-mobile.

  • Carole A Barbiere

    I have no service. Neither has my granddaughter. We both have Samsung Galaxys . Stockwood, Bristol and Keynsham.

  • Aprilrose Fitzgerald

    I have no service at all. Except for the wi-if.

  • Lee Moss

    For 3 days nothing but problems yet again from.this shitty network provider! Deffinatly.Germany twits running this business!!!! I’m going into tmobike store today to slap one of.the workers as once again I have been ripped off with buying a bundle that I cannot use.this happens litterslly every single months since Xmas!

  • les martin

    I have no Internet since last night I’m on t mobile and from scotland

  • Dede

    I have an iPhone I’m from Houston. Tx

  • Dede

    No service since lastnight around 8pm. No signal at all then 4g then 3G or E or nothing…. This is so getting on my nerves..: I switched from AT&T thinking it was better I even ported my number and trade my phone. This is extremely bad service and then the bill always change… Like what are they charging me for?????!!!!

  • Lol

    Save ya money go Vodafone or O2 any but tmobile.

  • Lol

    S4 Data connection off one minute, then back on, had three weeks of it.going back to giff gaff

  • PB

    I joined this service because I was told it had the best coverage and was reliable, this is not the case I am very disappointed and will be changing providers if this fault is not sorted today.

  • Zofs Highet

    No service at all in Bristol. What’s being done to rectify this?

  • bogz

    I got no Data since last night,at first i thought my phone is the problem even tried resetting it.Check the sim on other phone,, network not really working rubbish just put fiver for unlimited data can’t even browse..btw i’m using GN3.

  • Belle

    No service near st georges hospital london

  • caz

    My service is down in Leicester tonight

  • Leslie Petrie

    2 phones both samsung payg Tmobile sims texts down started Thursday 03/09/15, no picture messages from Saturday according to the EE shop, patience as they are upgrading 4G mast, multiple customers in shop same issues, Monday 07/09/15 same issues, & TMOBILE / EE site down

  • Amelia Louise Williams

    Down in London

  • Shell

    Down on Leicester

  • Shell

    Sort the tmobile network out or I’m changing network provider pissing me off its always down now!!!

  • mark

    T-Mobile 3G service is down in Manchester

  • Mimi

    07874 is my home location but haven’t had service since Friday all over NJ.

  • Karin Speth

    Using Samsung Galaxy s4. Today you actually cost me money 14,500, to be specific. Network down.

  • Kristy

    I am in Chicago and getting no service at all, one of my friends moved to Atlanta and she is on the same network and she has no service either.

  • Tina Sturgess

    No signal for two days ,T-Mobile you are pants.

  • Kb

    LG g3 and iPhone 6+. Service issues, slow internet

  • Ahmed

    I cannot make or receive calls saying no network coverage..am on TMOBILE network using Samsung galaxy S4

  • Tom Le Bon

    I have not been able to make/receive call for the past 38 hours, yet I can access Internet and receive emails, T-mobile user, nokia lumia 735, Hartlepool United Kingdom.

  • Gayle

    Having issues still with T-Mobile in Bradenton Florida, no signal still.

  • Fredderick

    Lauderdale seems to be a problematic area for T-Mobile users, I have had
    issues with text messages coming in later than when they were sent to
    me, like 2 hours late. Things were fine for like an hour after things
    were fixed and then it started happening again today.

  • Oswald

    I am down in Jacksonville Fl, wonder what is going on. Could it be true what Dawn said.

  • Corine

    No T-Mobile connection in Philadelphia PA.

  • Dawn

    Someone told me that people are not getting data because of the Germanwings flight 4U 9525, maybe they switched the airwaves off. Could this be true?

  • Nick

    No LTE or 3G in Northern Delaware, whats going on T-Mobile?

  • Hank

    it is a little weird how I can still get text but got no data, it is a good idea to disable LTE and then re-enable as this worked ok for me.

  • Tyreece

    I am in Philadelphia and getting no T-Mobile data, this is very rare indeed to be having a problem with thie service.

  • Carol

    T-Mobile 3G service is down in Newcastle.

T-Mobile Reports

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