DPD Problems

As many of you know DPD is an international delivery company that delivers parcels that are 30KG who are based in Germany but delivers to Ireland, UK and many other countries. However, the most comment issues, which often get reported the most is when customers are having trouble with the website not working and trying to gain access to their tracking numbers and many have had problems in the past with having trouble searching on where about their delivery is and what time it’s going to be delivered.

DPD Status insight for Friday 27th of May 2022

If DPD is down today, then reports will be found below.

DPD Problems? Share your issues with Down Today readers:

DPD Reports

@DPDgroup_news Will DM you now as it’s got worse and tracking says I’ve signed for it and I absolutely have not.

@DPDgroup_news Shocking that you mislead customers like dating a delivery is in transit with a tracking system to be told was not even on the van how they mess business around till 10 pm at night then you speak with them they don’t care and tell you it’s not on the van pic.twitter.com/1CTeJOnYoR

@DPDgroup_news Well that's great but what about actually fixing problems with your parcel shops? Got parcel that had to return, got it to morrisons, it got scanned, but tracking shows parcel has not received... Went 2 times there to make sure they scanned it properly... But still nothing...

@DPDgroup_news Watched DPD van go past. Tracking then says unable to deliver with pic of a random house. 1st chat advisor cut me off. 2nd advisor won't/can't even answer how to complain. Have been told might be delivered today. Or tomorrow. That's a large 1 hour slot.

It also says I can collect it today on the email, but the tracking says tomorrow with 2 different locations. @DPDgroup_news pic.twitter.com/tqJdNoTdNy

Hi @DPDgroup_news - I have a message to say a parcel has been delivered to my local store to save on co2, but the tracking says its at the depot 20 miles away and will be available at the store tomorrow, which means driving past my house, 2 days after due date...

@jaxj10168 @DPDgroup_news Good morning Jacqueline, Thank you for reaching out to us. We're sorry to hear you have not received your parcel yet. Please contact us via DM to share your personal details (tracking & name). Kind regards, Team DPD Ireland

@ASOS won’t give me a refund for a package that @DPDgroup_news have not delivered, it even says it on the tracking. I keep going round in circles with people say they will check with the carrier then when someone’s already done that and should be using a refund

@dpd_de is such a pathetic service. I was at home & they left a note in my post with a wrong nr & Qr code. tracking link says its delivered. Now who received the paket? Never trusting dpd ever again. Terrible employees terrible customer service. @DPDgroup_news pic.twitter.com/DIlwxD4ADq

@DPDgroup_news The worst shipping service I have ever encountered! Lack of info, tracking is erratic and customer service is non-existent! I don't know when I will receive the package or where it is, but I do know that I will not buy anything from any company that ships with DPD!

@DPDgroup_news hi I sent an item off today and I got tracking number the parcel to come to me to be sent off put I did not get a tracking number to let me know if my parcel I sent will be delivered thanks