DPD Problems

As many of you know DPD is an international delivery company that delivers parcels that are 30KG who are based in Germany but delivers to Ireland, UK and many other countries. However, the most comment issues, which often get reported the most is when customers are having trouble with the website not working and trying to gain access to their tracking numbers and many have had problems in the past with having trouble searching on where about their delivery is and what time it’s going to be delivered.

DPD Status insight for Wednesday 27th of May 2020

If DPD is down today, then reports will be found below.

DPD Problems? Share your issues with Down Today readers:

  • Kariss

    Been waiting for a parcel all day, to then try and put my tracking number into the search bar and im having trouble, it’s getting on now. You could say i’m slightly annoyed!! Never really had this problem.

  • Sue

    Got to love it when your item’s been delivered, but then it’s not here, must be a wrong address or something.

  • SandraD

    Tracking is currently an issue for me at the moment, trying to see where about my parcel is, due to it being half and hour late and I’m unable to put my tracking code in? Slightly annoyed is an understatement right now!

  • ThatProgrammer

    The DPD website, including tracking is offline atm.

  • Kerry Kizzy Lloyd

    Error retrieving your parcel details

    We are currently experiencing issues retrieving your parcel information at this time. Please try again later.

  • Tamsin Mc Cormick

    Item is close by and due for delivery tomorrow but I can’t track it. The app doesn’t work either ! I did manage to get an email saying it will be delivered tomorrow and that is it. Maybe I’ll get a delivery slot
    Email tomorrow ? Maybe,s just don’t cut it !

  • Christine

    I have tried calling customer support but i thing they are something like area 51 very top secret and not able to get through – do they even exist? Tracking is not working so please help where is my parcel.

  • Marcus

    I have a problem trying to track my order, i have tried many times but it is not working.

DPD Reports

. @DPDgroup_news its 14.19 and your tracking says im next. Is your man gonna finally deliver my package? pic.twitter.com/KHc4D6Eix4

@DPDgroup_news I sent a return Samsung parcel back with your couriers on Friday and have no updates about its whereabouts and the tracking online is very limited. Please update me on where my parcel is and when it is likely to be returned to samsung.

@kingadingdong @DPDgroup_news Good afternoon, Can you please DM us with your tracking number? Thank you

@DPDgroup_news waited at home all day for my parcel, to then check the tracking and see "unable to deliver" nobody tried ringing the bell or knocking, very disappointed in this service.

@DPDgroup_news What does it mean if my tracking status just says “Loading”?

@__danniiii @DPDgroup_news Does your tracking status just say “Loading”?

@DPDgroup_news I got an email yesterday saying that my parcel was to be delivered today but when I checked the tracking number it said that DPD doesn’t even have the package yet. Can you help please?

@DPDgroup_news Am expecting a parcel but there is no update on tracking since 22 May. Please advise

@DPDgroup_news I was expecting a parcel to be delivered yesterday by DPD that didn’t arrive. I wasn’t given a tracking number by the sender. Is there any way of checking if the parcel is on it’s way without one?

@janestown @DPDgroup_news Hi Ian! Could you send the tracking number as a private message to us so we can look into this? / Heidi

...that they will provide me a refund as soon as the parcel arrives at the depot. Now the parcel has been delivered on the 21st of May. The funny part is @DPDgroup_news changed the tracking number without informing me. Now I’ve been waiting for @JDSports to get back to me

Hi @DPDgroup_news just looking for an update on my parcel. The tracking information hasn’t been updated since May 21st. Thanks.