DPD Problems

As many of you know DPD is an international delivery company that delivers parcels that are 30KG who are based in Germany but delivers to Ireland, UK and many other countries. However, the most comment issues, which often get reported the most is when customers are having trouble with the website not working and trying to gain access to their tracking numbers and many have had problems in the past with having trouble searching on where about their delivery is and what time it’s going to be delivered.

DPD Status insight for Sunday 19th of September 2021

If DPD is down today, then reports will be found below.

DPD Problems? Share your issues with Down Today readers:

DPD Reports

@amazon have the best customer service best delivery times and tracking unlike @DPDgroup_news @Hermesparcels whom should not be allowed to operate at all anymore. Absolutely useless company's unprofessional and unreliable

@DPDgroup_news Dropped a parcel off at a shop on Tuesday for collection tracking still saying it’s at the shop what’s going on?! How do I contact anyone about this

@DPDgroup_news how can my delivery miss me when I've been at home all morning waiting for my parcel? Quite disappointed as it's needed today. Tracking shows the van was literally in front of my flat.

@DPDgroup_news are absolutely appalling. 10 days we have been awaiting a delivery. Keep getting fobbed off with timings - staff have waited 4 hours after closing to receive a delivery that still hasn’t arrived. No tracking / live. Nobody to talk to. No idea when or if it’s coming

@buildabear @DPDgroup_news what's going on? Paid for next day on tues. Tracking says at Edinburgh depot. Just had another delay message "Sorry, your BuildABear parcel is delayed due to unexpected issue. Delivery now due Friday 17th Sep"

@kirstenmavric @DPDgroup_news They are the best by a long way especially their tracking and alternative delivery options.

@DPDgroup_news All available redelivery options allowed by the sender, can be found on the tracking page. No need to call our contact centre as we've empowered you to do what they would normally do for you. AGENT Is your ide of #help to simple repeat this indefinitely? STUPIDITY

Staggeringly poor service from @apple and @DPDgroup_news - ordered phone for daughter for uni. Tracking number invalid. Apple unable to help. Ordered another phone - tracking number relates to another parcel. Apple said “it’s an internal DPD code”. PICKED UP FROM SAINSBURY’S?????

@DPDgroup_news I cannot get through to anyone at dpd without a tracking number that I dont have. I have one of your delivery van's. If you want it back you need to reply to me here.

@DPDgroup_news Hi, we've had a parcel showing as delivered to us but it hasn't been. The tracking message says 'Your parcel has been delivered and received by DELIVERED'. Can you help please?

@DPDgroup_news the text box in the Android app on the Track tab doesn't allow me to paste a tracking number. Also, the app isn't showing the live tracking for a parcel that's out for delivery, it only gives me the time slot.