EE Problems

If you’re wondering is EE down today, or if you have problems getting mobile Internet and making calls due to no signal, it may be an issue in select locations or a major outage across the UK. When the EE mobile and broadband network runs into issues, or you’re asking “Is EE down in my area”, see reports below.

EE Status insight for Wednesday 27th of May 2020

If EE is down today, then reports will be found below.

EE Problems? Share your issues with Down Today readers:

  • Dan

    No broadband with EE at the moment and phone support has a long wait, anyone else and what area are you in?

  • Sue

    I’m wondering if EE has problems in the Sheffield area, not phone, but with broadband as the smart hub is flashing blue.

  • Sadhana Kana-Rupal

    Not able to use radio music apps or internet services! This has been an issue since yesterday!!! Once my phone reverts to WiFi then is okay? Not ideal! Please fix and reimburse me for downtime. Thanks

  • Jo

    No internet since this morning. EE are getting worse! Sort it out! Buckinghamshire area

  • Glen Berry

    No ee home broadband yet again getting beyond a joke in the Mansfield area

  • steve varney

    profiles driop from 39 mb down to 34 mb speed dropped

  • steve varney

    wethersfield speeds up and down ee dosnt give good reason had havey rain lots of bt vans about

  • Jade

    No internet all evening and still nothing now not been able to speak with any one either terrible service

  • Cornwall

    Crackled mobile phone line in areas of the county now 3 days

  • Susan

    No calls in or out,can text though.i need my mobile for care of elderly parents.whats going on.thinking of changing to another provider.

  • Grace

    I left O2 for EE because to be frank O2 is the worst for signal anywhere in the north of UK. But today for the first time in 6 months i am having issues with EE signal, hopefully it’s just a glitch.

  • John Reddyhoff

    So had no help from support team to solve it

  • John Reddyhoff

    Went to local shop but they didn’t help neither did the help lines they just told me to try another link etc nearly 6 hrs of trying to get something done

  • John Reddyhoff

    Been trying for few hrs to get help bout brightbox broadband not working been to two chat line helpers from ee and nothing been done had red light on broadband router everyday for two week tried everything

  • John

    Dunfermline, Scotland no calls going out or coming in.

  • Anthony

    Cant make or receive any phone calls also not letting me send any texts as of this morning? Live in Rhondda Treorchy area

  • Robert Sykes

    No phone calls says system busy

  • Charlie Grant

    No internet in Wednesbury

  • Milky Dav

    I think it`s time for me to leave after nearly 30yr
    Orange before EE

  • Milky Dav

    no internet or phone Newport Gwent.
    never have problems with my giffgaff

  • Roliver

    No internet service in Grove, Oxon today.

  • scientifictyranny101

    Broadband has been off for two days. Brand new apartment in Croydon. EE is a joke.

  • Sandra Anne Taylor

    Intermittent very poor service for 2 days and now No service at all all day 22/5 in NE Leicestershire

  • John Whittaker

    No service for E and Virgin for last three days in Kirkby Lonsdale. LA6 2EF
    Whats happenng? Phoned and reply was yes we are having problems and it will soon be fixed. 3 Days later still down

  • Carol Irwin Wood

    No EE mobile service since last night Peterborough area, emergency calls only. Urrghh

  • Jonathon Winter

    Currently No service London W2

  • Jonathon Winter

    Myself and my colleague, both on EE, lost service at the same time. Currently ‘no service’ London W2

  • Brian

    No signal in mablethorpe for the last twelve hours LN12 area, cant send messages or phone.

  • Juliette

    I am in Dorchester, Dorset and the network has been down for 2 days. Not at all impressed with this because I cannot make or receive calls or texts and my phone is relied upon for my business!

  • Rob

    I live in Brentwood Essex and the network and service has been down for 4 days now, is anyone else having this issue?

  • Kim

    What happening EE phone 2 hours ago says no signal as still not working ?

  • Lisa

    Is the network down today as none of my message are going through and am not able to make a phone call

  • Kay smith

    Have no signal all day anoying

  • Dennis Leslie Peel

    I live in Middleton Suffolk. Since before Christmas until recently, I keep getting messages from we to say they are having problems with there local transmitter and engineers are working on it. I then have had regular up dated with one excuse or another.
    This as l say has been going on since Christmas, any ideas!

  • Dave

    No signal sy21 0hx

  • Dave

    No signal su21 0hx

  • rich

    EE always goes down in my area, every couple of days the reception is gone for hours. Its been off all day today.What a joke this service is, Im so fed up with it im leave you for another network.

  • Gina Langhor

    Sy24 signal keeps dropping out

  • John Denholm

    No phone signal at EH558ED. This has been since 16th.

  • Jack

    I have no internet access In LE3 area since 2 days

  • steven higgins

    no ee service around bs49 5jx area since this morning

  • Pete

    Having issues in Perth & Errol area no signal for a few days anyone else ???

  • Sue Newling

    Having network problems with ipad mobile data. Today and yesterday evening

  • raj

    Anyone else experiencing EE mobile connections issue currently in Sheffield area?

  • SJ

    No signal now for two days in SW18 London. Was told by EE that a mast was down and they were going to have it fixed by last.night.

  • Ruth Norman

    Still down this morning,just what is going on?

EE Reports

@EE claims 'Keeping You Connected' during this crisis..... it's NOT! (It is keeping the NHS staff connected with free data) It's actually down! Dial 150 is closed. On-line Chat is closed. Forums and complaint pages are blanked!

@EE So you can’t tell me why the whole areas internet is down, we are still in lockdown In Scotland and having no internet is unbearable

@EE No problems at all in the house. It's as soon as you step out into the garden. Being furloughed and all this nice weather I'm out in the garden more streaming music etc

@EE can you like fix our internet please been down for 5 days now, I’ve had to use more data than I usually do and couldn’t watch the Dortmund/Bayern game on BT sport by casting to your tv, my sister can’t do her school work, sky are seeming a lot better at this point, sort this!

@EE So what is the point of your job but to milk down customers disappointment with ee. So what can you do apart from text people and discuss there issues you can't resolve any problems really

@EE Hellooo, we keep having problems accessing any internet, is there a problem, again?

@Alexx_McArthur @chrismurraylaw @ThreeUK I'd be RAGING. In fact I am, on your behalf. Thank heavens I switched from @ThreeUK. Never had any problems with @EE .

@EE People here need to calm down a little, it's incredibly easy to validate an NHS email. Not so easy to validate a small business owner, an essential worker, etc. I doubt EE wants to be going through your self-assessment anytime soon.

@EE having broadband problems all day today it cuts out constantly! what’s happening??

@EE Bruh my ee internet is down 4 real, fix up ee

@EE are one of the worst WiFi providers. Was advertised 26MBPS speed when I joined. Rarely get 18 MBPS for the past two years. Then it also keeps going down and I'm stuck without WiFi for 30 minutes.

@EE my internet has gone down. Is there an issue?