O2 Problems

With O2 being one of the largest mobile telecommunications providers within the UK, customers every now and again do experience issues and Down Today is your perfect stop for service status updates, from either yourself or others that visit here. We understand that previously users loose signal within their area or calls just suddenly drop and when there’s an outage of some sort, people aren’t able to make or receive and phone calls or texts, leaving them feeling rather frustrated, especially if it’s been down for quite some time.

Networking problems, O2 website going down, mobile phones not working, Internet issues, these are all common areas where customers have been inconvenienced in the past and no doubt will be in the future. Other Down Today readers will be providing their status updates below, if you have any O2 network problems or anything else, feel free to leave your own status report.

O2 Status insight for Wednesday 27th of January 2021

If O2 is down today, then reports will be found below.

O2 Problems? Share your issues with Down Today readers:

O2 Reports

@O2 Thanks but I don’t have the facility to call at the moment due to reception issues. This has been ongoing for months. Is there another email address I contact the company through?

@O2 I need to speak to a real person about a accounts issues as I’m getting bill payment reminders and overdue bills notifications and ££ from a different o2 number which has nothing to do with me..

@O2 The reception is really awful and my signal keeps dropping. On the best days I’ll get 4G but lately I’m just about hitting 3G

@O2 any chance you could sort out the network issues in the Reading area, I’ve done the self help guide you keep telling people to use and I’m fed up of resetting/ aeroplane mode my phone.

@O2 I'm not very happy with the customer service I've recieved, where I currently live I've had no signal for 2 months or at my place of work. I've replaced the sim as advised by you and it's still not working. Blaming it on a mask when the problem on going is you not listening!!

@O2 Please tell me how I access webchat on a normal day to day basis? There is no option on your homepage etc. Not very clear or I can see. As a phone company it’s prob vital to have a webchat service. How can people call to sort things out when they have phone issues!?

Any purpose of 5G Network @O2 whenever I attempt to use the internet, it always operates on the H+ Network. So goes for the 5G Devices, the 5G signal. The 5G signal is only for show. As soon as the network is launched it gets dragged into H 🤦‍♂️. Unbelievable 🤯!

@O2 hello, I can see no payment issues on my account so I assume this is a spam/scam text? The number seems strange pic.twitter.com/1LvKrr2FMr

@O2 He has left. Why don’t you have an online webchat? I can’t call because I have no signal! Are their reported faults in hove area? Other people with issues?

Hi @waitrose, each time I try to connect to @O2 WiFi in your stores (little to no phone signal) I get this error & a warning text from O2 about scam callers. I know the code is legit as it comes from the same O2 account as other alerts. Can either of you help resolve it please? pic.twitter.com/lr7Ng4mJ4c

@JezzaD1972 @Gemma_Fox @O2 me and my son are having the same issues - can't get anything