O2 Problems

With O2 being one of the largest mobile telecommunications providers within the UK, customers every now and again do experience issues and Down Today is your perfect stop for service status updates, from either yourself or others that visit here. We understand that previously users loose signal within their area or calls just suddenly drop and when there’s an outage of some sort, people aren’t able to make or receive and phone calls or texts, leaving them feeling rather frustrated, especially if it’s been down for quite some time.

Networking problems, O2 website going down, mobile phones not working, Internet issues, these are all common areas where customers have been inconvenienced in the past and no doubt will be in the future. Other Down Today readers will be providing their status updates below, if you have any O2 network problems or anything else, feel free to leave your own status report.

O2 Status insight for Tuesday 21st of September 2021

If O2 is down today, then reports will be found below.

O2 Problems? Share your issues with Down Today readers:

O2 Reports

@O2 I've had no signal since Friday because "a nearby phone mast isn't working" yet only now I'm getting told it's being worked on? I'm on PAYG and this will be 10 days without any signal. pic.twitter.com/413q0NVdUQ

@O2 17hrs waiting for help? No response and still having issues. Why have a chat function in the my o2 app if you ignore people? Still need help and no response. pic.twitter.com/3iBJfi58Er

@O2 Can you let me know please rather than send a link that I can't open on my phone due to such bad signal here...

Hi @O2 my signal in the Bournemouth area has gotten terrible the last 24 hours, is something wrong with your masts?

@O2 why is it when my signal drops to 3G I cannot use the internet at all?

@HubNutVids @O2 I’ve resorted to swapping @O2 to an esim and then buying data/texts/minutes from @EE so that I can actually run my business when not at home. Works out cheaper than just leaving O2 as despite admitting they have issues they want to charge me to leave.

@O2 you are the worst company ever! Moved to you as a customer 3 weeks ago and the signal is so bad I can’t make a functional call. Tied chat, divert you to website. Website diverts you to chat and round you go in a circle. No one answers the phone. Absolute disgrace

@O2 I have searched your website for known faults with the @oppo phones but can't find anything relating to being cut off mid call when I have full signal. Tried the "fix my fault" option too and got nothing. Help

@O2 @Apple Don’t switch to o2! Worst network by a mile. If you want to lose signal and data every single day, then go ahead. Had enough and switched networks and already noticed a much better signal and no loss! Lost £1000’s in business due to o2 and would only recommend customers leave

@O2 what is going on with your signal??? It’s terrible last 3 months up and down the uk! Drops out at home completely it used to be good. Everyone I have asked is saying the same thing! Over 20yrs I have had my contract and I’m seriously considering swooping

Techie Twitter!!! Has anyone bought a mobile phone signal booster for their house and if so, any recommendations? Need it for @EE and @O2

@O2 12+ hours with no service / 4G etc. Continuously have to turn my phone on and off because the 4G is poor quality.. this has been ongoing for months however unable to discuss with a human these issues. The phone & bill is not worth the amount I’m charged each month.