There’s 3 ways of banking now a days, although customers prefer 2 ways and that’s, one, Online Banking and, two, using the TSB app through their smartphone or tablet. However, the third option is the good old fashion way of going to your local branch. So therefore, if you find you’re having issues or something’s not working right with either of the options that we’ve just mentioned, then by giving us the heads up, we’ll be able to help you along, as of in the past there’s been reports of customers problems with the app itself, error codes popping up, or their billings not processing right and aren’t able to pay by direct debits.
