TSB Problems

There’s 3 ways of banking now a days, although customers prefer 2 ways and that’s, one, Online Banking and, two, using the TSB app through their smartphone or tablet. However, the third option is the good old fashion way of going to your local branch. So therefore, if you find you’re having issues or something’s not working right with either of the options that we’ve just mentioned, then by giving us the heads up, we’ll be able to help you along, as of in the past there’s been reports of customers problems with the app itself, error codes popping up, or their billings not processing right and aren’t able to pay by direct debits.

TSB Status insight for Friday 29th of May 2020

If TSB is down today, then reports will be found below.

TSB Problems? Share your issues with Down Today readers:

  • Matt

    3rd time in a space of a month that i’m unable to gain access to my mobile banking.

  • Paula

    I’m currently having issue where i’m unable to get onto my banking, which is slightly annoying I’ve tried both on my phone and also laptop and still nothings happening 🙁

  • Peter

    TSB is down for me just like hundreds if not thousands of others. I am now considering changing banks because this cannot go on anymore with the lack of decent online banking service.

  • Ali

    I have tried using my MacBook Air, iPhone X and still not able to login to my TSB account, is the service down for everyone!!!

  • Francis

    Mobile banking is down for me on my iPhone 8. I wanted to buy a lottery ticket online but it will not process, says my debit details are wrong.

  • Chris

    I am left sitting here not being able to access my TSB account online. keeps saying to me I am using the wrong username when I know for fact I am not.

TSB Reports

Hey @TSB your internet banking seems to be broken. Getting this error when trying to make a payment: An error has occurred We're sorry, but we're experiencing some technical issues with the service.

@TSB what is the tec issue stoping my approved overdraft being added to my account this is the bad time to have a Tec issue and time frame to to get access??? Ur causing issues

@TSB Hi again. I phoned about issues with internet banking but told to try different browsers and that there are issues with the service. It seems like my activation code is wrong because I’ve reset pass/memorable information three times. The request new code button doesn’t work

@TSB your app is awful!! Whoever is developing this needs sacked. The fingerprint sensor doesn't work, I'm getting an error message every time I open it and now it's just spinning and not refreshing. Whoever is working on this is shoddy at best

@TSB Thanks. No issues with the staff in branch who are polite and very nice. Clearly just someone in the tech team needs to get the hours right. There were plenty others confused by this difference in the queue.

@TSB hi, sorry to bother you. How long does it take to process a mortgage overpayment amendment request? I made the request via online banking on 5/5 and the email says it will process in 5 working day, but I've not heard anything. I know it's a busy time, but just wondering.

@TSB @TSB Are you experiencing issues when it comes to making payments? Paid one bill just fine then my other payment was declined and not had any texts for me to confirm that it wasn't a fraudulent transaction

Hi @TSB is there any issues your aware of today? I’ve been paid yet none of my standing orders, inc council tax have left and I’ve had this text. What’s happened? pic.twitter.com/BeQGBstzc9