WOW Problems

WOW Internet, Phone and Cable TV Company was known before it changed to WideOpenWest Networks. In most cases it will be related to broadband issues with the servers going down however, occasionally you’ll see other problems occur with customers also having trouble with their phone and TV.

WOW Status insight for Wednesday 5th of August 2020

If WOW is down today, then reports will be found below.

WOW Problems? Share your issues with Down Today readers:

  • Dan

    Lots of issues reported today, no internet, no phone and still problems after resetting gateway a few times.

  • Rami

    I am also in Columbus Ohio and have no internet or cable service.

  • Benn

    Internet is down in Columbus and when it sup it is only Pinging at 2000ms.

  • Schoettlin Glenn

    Still down and not working on higher number Wow Basic TV channels. From channel 17 (USA) and channel 19 are not working. When I try to use the remote to go to channel 56 it won’t and the TV reverts back to channel 17 ever time. Now if I go into the TV’s settings using the menu button on the TV’s Remote control thing the channel comes on. I can see though the opaque settings menu text on the screen and see channel 17 (usa) in the back ground and hear the sound of the TV channel. But when I hit the return or the menu button again the channel on the TV goes black again and all it says on the TV screen is “now… tuning” and then nothing happens for a long long long time. There is something wrong with channel 17 on Wow Basic in Evansville, IN service area. I live in Chander, IN just outside of Evansville and also get WOW for my internet and TV. My internet is working fine right now. It’s just the TV won’t tune in the higher numbered TV channels above channel 17.

  • Irene Vittoz

    Down in Charlotte, MI all day 7-20

  • Kali

    In Royal Oak MI and so many DNS errors showing up for me today. WOW you really need to sort this please.

  • Roz

    I am in Charlotte and my network is not working, how long is my internet going to be offline?

  • Toby Jones

    Sterling Heights. No internet. 3/11/17.
    2:34pm.

  • Cmh

    Jan 26, 2017 Northwest c-bus outage from 1.30 pm now is 4.33 p

  • Robin

    My internet is down too in Taylor Mi. I called Wow and they are sending a tech tomorrow.

  • Melissa Kessler

    My internet has been down for a few hours , I’m in Taylor mi

  • Warie

    It is all working fine here in the UK Gary, must be servers in the USA only, hopefully you will be back on soon.

  • Gary

    In Huntsville Alabama and got no Internet, whats going on folks?

  • Bradd

    My Internet is perfect when searching the web and going on Facebook etc, but as soon as I play a game on my PS4 WOW Internet services stop working.

  • Mike

    Can’t get online in Dearborn Heights MI.

  • Caroline

    My business internet is not working, seems to be down because i cannot get it online at all not matter what i try.

  • Brian

    I am down in Huntsville, AI. Is this just my area i am having issues with WOW Internet or is it down anywhere else?

  • Clive

    Internet is really bad for me today, not sure what is going on as its been great all weekend up until now.

  • Shea

    My Internet is working but cable is down and family not to happy they missed Bachlorette.

  • Perry

    I am in Detroit MI and my service is not working, what is all this about the DDOS attack?

  • Cindy

    What is this DDOS business all about, really frustrating me not knowing.

  • Ashley

    WOW is down in Westland, MI. Not able to get any services.

  • Ken Shaffer

    My internet service has been up and down multiple times today.

  • Harry

    Very slow in Knoxville Tennessee lately

  • lee jones

    i have no voice on channel 20 on any of my sets wgn l

  • mehhhhhh

    Wow, so this is what 400 quid and a Ps Plus subscription gets me. It’s a thumbs up from me f**kers, sorry I did mean middle finger

  • Pam

    Huntington Woods has no internet right now.

  • Joe

    I want to change my DNS settings with my WOW router, some people say this can get it working again.

  • Rita

    I’ve had no internet in Royal Oak for hours.

  • Jill

    All around really bad service for the last 2 months. I’m thinking this is the last straw for them. I’m now talking to Comcast and may move for a little extra money but better service I hope.

  • Lisa

    I have no internet in Taylor. Had enough of this today, the one day off I have and no internet or very slow loading pictures when I do get a connection.

  • Melissa

    No internet in Warren for the last 4 hours.

WOW Reports

Really @WOW_WAY on PRIMARY election night my internet craps out at 10:30pm? Are you lIke DTE and y’all are trimming trees or something?

@WOWCare whats it like being a shitty internet provider

Unfortunately, my Internet provider (WOW!, AS12083) does NOT implement BGP safely. Check out isbgpsafeyet.com to see if your ISP implements BGP in a safe way or if it leaves the Internet vulnerable to malicious route hijacks. via @Cloudflare @WOW_WAY

@WOW_WAY Internet is down in Rochester Hills 48309 near Walton & Livernois. Any news on a cause and ETA on service being restored? Thanks!

@WOWCare This tweet was from 10 hours ago. Do you have the history of what happened last night and how I can get a credit for my internet being disconnected?

@WOWCare had three internet outages in the past week. Some due to planned maintenance on lines during business hours. Was told by customer service I’d get a $15 credit for missing hours of work.

Wasted an entire morning trying to deal with @Verizon's poorly-functioning website. Doesn't help that our @WOWCare internet has been unreliable for the past week, either.

@WOWCare what is going on with the internet in 48071 Madison Heights, Michigan???!!! 💩💩💩💩💩💩💩💩💩💩💩🤬🤬🤬🤬🤬🤬

@WOWCare Lost internet in Columbus, is there an outage?

If you’re a fellow @WOW_WAY customer in Columbus, there’s an internet outage, at least in my area of NE Columbus. I called them & confirmed. It’s been escalated & engineers are working on it.

Channel chief Ray Potts @wow_way internet talks about being named as a #TopGun51 award winner. dlvr.it/RcwZwj

@WOWCare Slow internet speeds in Columbus. I'm getting 50 when I should be getting 500.