WOW Problems

WOW Internet, Phone and Cable TV Company was known before it changed to WideOpenWest Networks. In most cases it will be related to broadband issues with the servers going down however, occasionally you’ll see other problems occur with customers also having trouble with their phone and TV.

WOW Status insight for Tuesday 2nd of June 2020

If WOW is down today, then reports will be found below.

WOW Problems? Share your issues with Down Today readers:

  • Dan

    Lots of issues reported today, no internet, no phone and still problems after resetting gateway a few times.

  • Rami

    I am also in Columbus Ohio and have no internet or cable service.

  • Benn

    Internet is down in Columbus and when it sup it is only Pinging at 2000ms.

  • Schoettlin Glenn

    Still down and not working on higher number Wow Basic TV channels. From channel 17 (USA) and channel 19 are not working. When I try to use the remote to go to channel 56 it won’t and the TV reverts back to channel 17 ever time. Now if I go into the TV’s settings using the menu button on the TV’s Remote control thing the channel comes on. I can see though the opaque settings menu text on the screen and see channel 17 (usa) in the back ground and hear the sound of the TV channel. But when I hit the return or the menu button again the channel on the TV goes black again and all it says on the TV screen is “now… tuning” and then nothing happens for a long long long time. There is something wrong with channel 17 on Wow Basic in Evansville, IN service area. I live in Chander, IN just outside of Evansville and also get WOW for my internet and TV. My internet is working fine right now. It’s just the TV won’t tune in the higher numbered TV channels above channel 17.

  • Irene Vittoz

    Down in Charlotte, MI all day 7-20

  • Kali

    In Royal Oak MI and so many DNS errors showing up for me today. WOW you really need to sort this please.

  • Roz

    I am in Charlotte and my network is not working, how long is my internet going to be offline?

  • Toby Jones

    Sterling Heights. No internet. 3/11/17.
    2:34pm.

  • Cmh

    Jan 26, 2017 Northwest c-bus outage from 1.30 pm now is 4.33 p

  • Robin

    My internet is down too in Taylor Mi. I called Wow and they are sending a tech tomorrow.

  • Melissa Kessler

    My internet has been down for a few hours , I’m in Taylor mi

  • Warie

    It is all working fine here in the UK Gary, must be servers in the USA only, hopefully you will be back on soon.

  • Gary

    In Huntsville Alabama and got no Internet, whats going on folks?

  • Bradd

    My Internet is perfect when searching the web and going on Facebook etc, but as soon as I play a game on my PS4 WOW Internet services stop working.

  • Mike

    Can’t get online in Dearborn Heights MI.

  • Caroline

    My business internet is not working, seems to be down because i cannot get it online at all not matter what i try.

  • Brian

    I am down in Huntsville, AI. Is this just my area i am having issues with WOW Internet or is it down anywhere else?

  • Clive

    Internet is really bad for me today, not sure what is going on as its been great all weekend up until now.

  • Shea

    My Internet is working but cable is down and family not to happy they missed Bachlorette.

  • Perry

    I am in Detroit MI and my service is not working, what is all this about the DDOS attack?

  • Cindy

    What is this DDOS business all about, really frustrating me not knowing.

  • Ashley

    WOW is down in Westland, MI. Not able to get any services.

  • Ken Shaffer

    My internet service has been up and down multiple times today.

  • Harry

    Very slow in Knoxville Tennessee lately

  • lee jones

    i have no voice on channel 20 on any of my sets wgn l

  • mehhhhhh

    Wow, so this is what 400 quid and a Ps Plus subscription gets me. It’s a thumbs up from me f**kers, sorry I did mean middle finger

  • Pam

    Huntington Woods has no internet right now.

  • Joe

    I want to change my DNS settings with my WOW router, some people say this can get it working again.

  • Rita

    I’ve had no internet in Royal Oak for hours.

  • Jill

    All around really bad service for the last 2 months. I’m thinking this is the last straw for them. I’m now talking to Comcast and may move for a little extra money but better service I hope.

  • Lisa

    I have no internet in Taylor. Had enough of this today, the one day off I have and no internet or very slow loading pictures when I do get a connection.

  • Melissa

    No internet in Warren for the last 4 hours.

WOW Reports

@WOWCare I am sick of the Internet outages that we’ve been having with your service over the past few weeks, this has got to stop. Enough is enough. People are trying to work from home for goodness sake! I guess it’s time to cancel

@WOWCare the internet has been down for an hour and I’ve been on hold for 15 min. Help

@WOWCare is maybe the worst internet provider around

@WOWCare no internet service in Sterling Heights?

@WOWCare Is internet down in Sterling Hts, MI? Lost connection and power cycling modem does not help.

@WOWCare my internet stopped working. Zip code 48313 in Michigan. Is this a you problem or a me problem?

@kryfke @WOWCare They have been great in the past but this is bad. Essentially ONE MONTH without internet. I don’t like “rage tweeting” but I am at my wits end.

Wow @WOWCare I am without words. After moving to our new home our internet order got "lost" and now we have been without internet for 2 weeks. Just found out it never got escalated so ANOTHER 2 weeks? How am I supposed to do my job?!! Everyone is remote right now. PLEASE FIX.

After 20 years of being an @Uverse Internet Customer, I made the switch to @WOW_WAY. 5 times the speed at $5 less per month. AT&T has been promising fiber in my area for around 2 years now. It is not forthcoming. Competition is a beautiful thing. Works every time it's tried.

Big thanks to @WOW_WAY for upgrading our internet!!! Finally out of the dark ages of 10 MBps download speed and onto to 30 MBps! Wow! I could probably find faster internet speed at a Starbucks in Omaha, NE in 2007. Still chariging us too for an old DOCSIS 2.0 modem #NotWowed

I disconnect from the internet 10-20 times per day. How is that possible? I have my computer hardwired to my modem that was provided by @WOWCare. I call you 4 times per week so you can tell me everything is running okay